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Dvd Drive Not Working On Hp Laptop

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Ask the community! HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend Software for burning discs does not recognize the drive in Windows 7 If the CD/DVD writing software displays notification that no drive is detected, use the steps in this section. Figure : Uninstall Cyberlink Power2Go Uninstall Cyberlink Power2Go. http://tubemuse.com/dvd-drive/dvd-drive-laptop-not-working.html

Search all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides Cancel Example: “Laserjet P1102w driver” or “HP Pavilion 17-f002na will not turn on” Loading Results Support Forum Join the conversation! Bad data, scratches, or smudges on discs are preventing the drive from reading the data. Z7_3054ICK0KGTE30AQO5O3KA3015 hp-online-communities-portlet Actions ${title} Loading... http://support.hp.com/us-en/document/c03280768

Hp Dvd Driver Download

If that computer cannot play it, something is wrong with the disc or the other computer's burn capabilities. Click UpperFilters only.If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.If you do not see the UpperFilters registry entry, you still might Before you begin troubleshooting your CD drive in Windows 7 Can your drive read some types of discs but not others? Confirm that the drive can read discs from a command prompt.

Step 4: Getting the latest drive firmware updates from the Web for computers running Windows 7 Go to the HP Web site to see if there are any drive firmware and/or Step 3: Resetting the power on computers running Windows 7 Under certain conditions the drive might lose communication with Windows, even after restarting Windows. Next click to open DVD/CD-ROM Drives. Windows 10 Cd Drive Not Showing Up If the operating system does not recognize the CD/DVD drive, check the BIOS and see if it is recognized there.

Double-click DVD/CD-ROM drives. Dvd Drive Not Detected In Windows 10 I tried the Microsoft fixit solution and unfortunately it did not work I'll give the others a try and let you know how I get on. Click Start , and enter Device Manager into the Search field. http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/My-DVD-player-stopped-working-on-my-HP-laptop/td-p/2594477 If all discs pass, the drive can read the startup data on the discs and the drive is good.

By using this site, you accept the Terms of Use and Rules of Participation IBM WebSphere Portal Home IBM Logo Sign Up Log In Contact HP - Anonymous Contact HP Dvd Drive Not Recognized Windows 10 The BIOS in your computer manages all communication between the hardware components and the operating system. Follow the instructions on the download pages to download each applicable update. Figure : DVD/CD-ROM drives entry in Device Manager If the drive is not listed or the DVD/CD-ROM drives entry does not exist and you have verified that it is listed in

  1. A copy of the registry has been saved for back-up purposes to the Documents folder.
  2. Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading...
  3. In to the prompt type the following command and hit enter.sfc /scannow ( note that there is a space between sfc and the / )Let the process complete, then type exit
  4. Use one of the following sections that best describes your situation: The CD/DVD drive does not appear in Windows 7 If a window does not open when discs are inserted into
  5. Try burning the disc at a lower speed.
  6. Country: United States Select a location Americas Europe, Middle East, Africa Asia Pacific and Oceania Select a language Confirm Back Z7_M0I02JG0KOT530A6KJKFRQ0816 hp-detect-load-my-device-portlet Actions ${title} Loading...

Dvd Drive Not Detected In Windows 10

Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.On the Edit menu, click Delete.Click Yes when you http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/My-DVD-CD-Drive-is-not-working/td-p/1251047 You do not have to remove that entry. Hp Dvd Driver Download Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Dvd Drive Not Reading Discs Windows 10 I can play music on it.

Plastic discs can be easily scratched and data on the disc can be destroyed if left in the sun. Check This Out Z7_3054ICK0KGTE30AQO5O3KA3016 hp-feedback-input-portlet Actions ${title} Loading... Reply 0 0 DavidPK Provost Posts: 43,994 Member Since: ‎09-24-2010 Message 4 of 7 (26,391 Views) Report Inappropriate Content Re: My DVD player stopped working on my HP laptop Options Mark Select Computer in the main window. Hp Dvd Drivers Windows 10

Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting Close the Registry Editor and restart the computer. If any discs fail to open, set the failed discs aside. Source Close Device Manager and restart the computer.

Right-click the drive name and select Uninstall. Dvd Drive Not Reading Discs Windows 7 Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... However, serious problems might occur if you modify the registry incorrectly.

However, if there is a CD/DVD drive entry in the Boot Order list, then the BIOS recognizes the device and the problem is most likely software-related.

For more information about testing for CD/DVD drive hardware failures, refer to one of the following HP support documents: Desktop PCs: Testing for Hardware Failures (Windows 10, 8) (in English) Notebook Figure : Search for regedit If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. If you are using a notebook computer, contact HP Customer Support for further assistance. Dvd Not Working Windows 10 Figure : LowerFilters in Registry Editor If an UpperFilters value is also listed, select UpperFilters in the right side of the window and press the Delete key.

Reply 0 Reply 0 0 DavidPK Provost Posts: 43,994 Member Since: ‎09-24-2010 Message 2 of 28 (29,163 Views) Report Inappropriate Content Re: My DVD/CD Drive is not working :( Options Mark Once you have checked if the CD/DVD drive appears in the BIOS, check the drive name in Device Manager. When finished, use the CD/DVD drive again to see if it can read discs. have a peek here If other discs of the same type cannot be read, skip to Step 8 to test the drive to see if the drive has truly failed.

Find Solutions, ask questions, and share advice with other HP product owners. Make sure the disc type is compatible with both the computer burning the disc and the computer playing the disc (CD-R, DVD+R, etc...) See the document Disc Format and Compatibility Information. Open the DVD/CD-ROM drive category again and do the following actions depending on what is shown in DVD/CD-ROM drives: If the CD/DVD drive name is missing, the drive is not being Be careful not to slide skin along any interior metal edge of the computer.

Step 3: Use the Hardware and Devices troubleshooter If a window does not open when discs are inserted into the drive and the drive does not appear in File Explorer, it In the Search box, enter your product name/number (for example, Pavilion FM475EA or HP Pavilion dv71020eo), and then click Find my product. For example, if the drive letter was listed as E in the diskpart list, you would type the following: E: Press the Enter key, and then enter the following at the Make sure you have selected this exact key name.

Use these steps to troubleshoot this condition. When you try to burn or read a disc, nothing happens or an error stating that the drive cannot be found appears in the CD/DVD burning software. Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears. Contact HP Customer Support for further assistance.

Next click to open up DVD/CD-ROM Drives. Use Clearing the upper and lower registry filters to remove associated control filters from the registry. Do not delete drivers if asked. You might have to restart the computer.

note: If you have a new notebook computer, make sure the computer actually has a CD/DVD drive. If nothing happens or the computer stops responding, the laser is unable to read the initial startup information on the disc. Thank you! Register · Log In HP Support Forum Home > Desktops > Hardware > hp pavilion a1626n cd drive not working Search the Community Step 8: Using hardware testing tools to test for a failed CD/DVD drive in Windows 7 If the computer still cannot read discs, turn on the computer and use HP Support

If not, continue to the next step. Try more software CDs to get an idea for how the drive is functioning. Figure : Use AutoPlay for all media and devices Click the drop-down menus and select Ask me every time next to every DVD, Blu-ray, and CD item, and then click Save.