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Dvd Drive Not Working In Dell Laptop

Please restart your computer and tap rapidly at the key when the Dell Splash screen appears. 12. Note: For further information on My Dell Downloads, refer to the Dell knowledgebase article My Dell Downloads - Frequently Asked Questions. The DVD drive is not starting and on checking device status in device manager I get the following error message "Windows cannot start this hardware device because its configuration information (in Does the fault continue? (i) Yes, proceed with this guide. (ii) No, your issue is resolved. 4. have a peek at this web-site

Try different brands of CD-R discs as they are supported by most recordable drives. Verify the optical disk drive is recognized in Device Manager Set the AutoPlay settings in windows to defaults Run the Dell PC Diagnostics on the Optical Disk Drive (CD, DVD or Just an update, the device is listed in the BIOS. Reports: · Posted 4 years ago Top germ-x Posts: 5310 This post has been reported.

Back to Top Perform a Windows System Restore System Restore is a built-in Windows tool designed to protect and repair the operating system. Please locate your OS reinstallation media or burn an Ubuntu Live DVD. (you will not be reinstalling anything at this point. There are many different brands and types of recordable, some perform better than others. Table of Contents: Symptom Troubleshooting steps Symptom There could be several reasons why a CD, DVD or Blu-Ray drive is not detected or recognized by Microsoft Windows or other applications.

  • Xhi - Will have a look in the bios.
  • Lucia St.
  • If you want to create other types of discs, such as a DVD-Video disc (to play in a regular home DVD player) or an audio CD (to play in a regular
  • Lucia St.
  • How to run System Restore in Windows 8 on your Dell PC. (ii) No, Carry on with this guide. 5.
  • If the issue is not resolved, proceed to the next troubleshooting step.

If you are having trouble with movie playback, try to uninstall and reinstall the Dell provided playback software. Back to Top Disable the DMA mode of the optical disk drive To disable the DMA mode on the optical disk drive, follow these instructions: Press the Windows key + R The instructions below applies to the following Microsoft Windows Operating Systems, however some instructions may slightly vary with older version of Microsoft Windows (Windows Vista or Windows XP): Microsoft Windows 10 I still can't get the DVDROM drive to be recognized by windows.

Try different brands of recordable (R) or rewritable (RW) disc. To run a Diagnostic on your CD, DVD or Blu-ray drive, browse to the Optical Drive Diagnostic and follow the instructions Note: It is required that you click on the above Thank you. http://en.community.dell.com/support-forums/disk-drives/f/3534/t/19242835 Does the tray eject? (A) if it doesn't eject at that point contact Dell, if your system is in warranty. (B) if it ejects and starts to function as normal, then

My Computer or File Explorer (it was called Windows Explorer in Microsoft Windows 7 and earlier versions of Microsoft Windows) may show the CD, DVD or Blu-ray icon but may show Back to Top

Article ID: SLN116383 Last Date Modified: 07/13/2016 04:41 AM Rate this article Accurate Useful Easy to understand Was this article helpful? This method is the easiest way to restore your computer to factory condition. Uninstalling the driver and restarting the computer will reinstall the driver which will resolve most issues related to the device driver.

I have a problem with the DVDROM drive in a friends Dell Laptop. learn this here now Lighthouse - Unfotuntately I don,t have another machine to try the drive in. Select the Operating System installed on your computer to find more information about how to perform System Restore: Windows 10 Windows 8.1 or Windows 8 Windows 7 Windows Vista Windows XP The optical drive is detected and assigned a drive letter, but it does not recognise any media inserted.

Code 45 I recently purchased a Dell laptop which had Windows 10 installed. http://tubemuse.com/dvd-drive/dvd-drive-on-laptop-not-working.html For Windows 7 and Windows Vista: Press the Windows key + R to open the Run dialog box. Press the Windows key + R to open the Run dialog box. Does the CD/DVD tray eject if you boot the system into the BIOS (Tap rapidly on the key at the Dell splash screen to enter the BIOS.) and then press

Restart your computer (Once the restart is complete, the Operating System will automatically install the required drivers). For Windows XP: On the desktop screen, double-click on My Computer icon. Yes No Send us feedback Feedback shows invalid character, not accepted special characters are <> () \ Send Feedback Sorry, our feedback system is currently down. Source When something goes wrong with your computer, System Restore should be used prior to restoring to factory condition.

Reinstall the drive then uninstall all drivers. Follow the on-screen instructions to complete the installation if the applications are not available on your Dell computer. In the Run dialog box, type devmgmt.msc then press the Enter key.

Select the Operating System installed on your computer to find more information about how to perform System Restore: Windows 10 Windows 8.1 or Windows 8 Windows 7 Windows Vista Windows XP

Refer to the User Manual of the disc recording software that you are using. Microsoft Windows 10, Windows 8.1 or Windows 8 might show Burn files using File Explorer. Note: You will need to login to Windows with an account with administrator privileges. Kitts & Nevis St.

If not, refer to the Dell knowledgebase article Optical Drive is not recognized in Windows. Back to Top

Article ID: SLN116383 Last Date Modified: 07/13/2016 04:41 AM Rate this article Accurate Useful Easy to understand Was this article helpful? Back to Top Run the Microsoft CD/DVD Fix-it troubleshooter Microsoft Fix-it is a diagnostic software developed by Microsoft which allows detecting potential troubles which may affect a computer running on Microsoft have a peek here The Dell provided recording software enables your computer to write/burn files to recordable (R) or rewritable (RW) DVD or Blu-ray discs.

Dell laptop inspiron 3521 doesnt read CD/DVD More resources Tom's Hardware Around the World Tom's Hardware Around the World Denmark Norway Finland Russia France Turkey Germany UK Italy USA Subscribe to Thank you. If you are using a recordable (R) or rewritable (RW) disc that was written on another computer, make sure that the disc is able to playback on the computer that was Use the troubleshooting instructions below if your CD, DVD or Blu-ray drive is not able to read any discs or unable to recognize any discs.

solved installing second hard drive and second cd/dvd in dell xps 8700 nothing showing up anywhere Cd/DVD drive not working CD/DVD Drive not working Windows 10 CD/DVD drive not working solved This will help you identify if the issue with just the 3rd party recording software or the optical disk drive. Copyright © 2006-2016 How-To Geek, LLC All Rights Reserved

iFixit: Repair Manual Official App Free – Google Play Install Select a Language: 中文 日本語 Deutsch English Español Français Italiano Most Dell computers are shipped with Dell Resource DVD: Try to access the contents of the disc using My Computer or File Explorer (it was called Windows Explorer in Microsoft Windows

Microsoft Windows 10, Windows 8.1 or Windows 8 might show Burn files using File Explorer. On older systems, please look for the "drives" option down the left hand side of the screen. The instructions below can be used for both internal and external CD, DVD or Blu-ray drives but some of the fundamentals might be a little different. If the issue is not resolved, proceed to the next troubleshooting step.

Is the Optical drive detected in the BIOS? (It will give a model name and serial number for the device.) (i) Yes, please carry on with the guide below. (ii) No, If there was no disc that came with your Dell computer, you can download the software from My Dell Downloads. I would contact Dell at this point, if my system is in warranty. (B) If the drive doesn't work in another system I would contact Dell at this point, if my Answer this question I have this problem too Subscribed to new answers Is this a good question?

To automatically fix common issues with CD or DVD drives, click the Run now link below, and then follow the on-screen instructions. This problem is driving me crazy. All Rights Reserved Tom's Hardware Guide ™ Ad choices