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Dvd Drive Not Working After Virus

thanks in advance! thanks very much!! Back to recognizing the disc, but reading it is a problem--very slow to the point of not being able to play. Copy the bold text below to notepad. have a peek at this web-site

First of all, we have to check whether is the problem of disks. Step5. Odd thing is, it was working one day and wasn’t the next; I hadn't newly installed or updated anything. So, if the DVD/CD-ROM is still necessary for you, please let it move often.

Would so appreciate help. kathy See more DVD driver corrupted by virus and not working Dell 1525 CD/DVD driver won't work (Solved) DVD/RW will not read anything [Solved] (Solved) CD-ROM/DVD Drive won't work (windows 7) Thanks for any suggestions offered. i have put a message in the hardware forum about my cd and dvd drives, and am waiting for an answer to that now - problem nearly solved dalglish1, Aug

  • Jun 2, 2009 #3 Route44 TechSpot Ambassador Posts: 11,966 +70 In addition to the two excellent suggestions, how old is your drive?
  • Also perhaps you should undo what AVG has done.
  • You can press on the clamp gently when the disk is turnning, if effect is improved, that means the problem is pressure of the clamp is too small.
  • During the process, please do not mouse click nor must you tap on the keyboard.
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  • I looked at device manager and found they had both been corrupted and it said the following for both items : Windows cannot load the device driver for this hardware.
  • Jun 7, 2009 #9 johnplay26 TS Rookie Topic Starter Cleaning the lens allowed me to insert a factory pressed DVD, have it be recognized Login|Contact Us Computer For Online Computer
  • First is the dust.
  • So what should we do under this condition?
  • If booting works THEN I would look at registry, drivers, etc.

They are just junk you don't need. Windows Messenger is a frequent cause of popups. By continuing to use this site, you are agreeing to our use of cookies. Next, run C:\MGtools\analyse.exe which is really HijackThis, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.

Now we need to use ComboFix to remove a bunch of malware files. With the increasing time of drive using, the pressure of the clamp will gradually decrease, finnally may result in cannot provide enough pressure for disk. Sign up for a new account or log in here: Forgot your password? http://www.tomshardware.com/forum/271277-45-internet-drive-working-virus-ideas-internet-saying Windows is issuing this prompt because ComboFix does not have a digital signature.

dalglish1, Aug 21, 2008 #15 chaslang MajorGeeks Admin - Master Malware Expert Staff Member dalglish1 said: ↑ I still would be grateful for any help about fixing the cd and dvd I'm not sure how this will affect anything - i guess its not a problem because its not on my system?? Here are some methods and steps to help you: Step 1. If at any time during the Recovery Console installation you receive a message stating that it failed to install, please allow ComboFix to continue with the scan of your computer.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). click Click OK until you get back to Windows. Jun 2, 2009 #1 snowchick7669 TS Maniac Posts: 660 Have you tried checking/swapping out the cables? Then attach the below log: C:\MGlogs.zip Make sure you tell me how things are working now!

I've tried to contact the AVG help desk but because i use the free version, i am unable to receive customer support!! http://tubemuse.com/dvd-drive/dvd-drive-not-working-hp-laptop.html http://www.combofix.org/download.php 2.Close all open Windows including this one. Then reboot 3) Not sure this applies (if you're having trouble with ANY disc) but figured would add to the mix just in case. As the biggest killer of a computer, we should not forget the computer virus.

This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are Now it thinks a factory pressed DVD movie is blank CD media. Of course the first is the driver. http://tubemuse.com/dvd-drive/dvd-drive-wii-not-working.html If the disk slips in the drive, it certainly can’t indentify the disk with a good effect.

Another possibility is that your Drive Lens might be dirty. I still would be grateful for any help about fixing the cd and dvd drives on my pc as this is the only problem i have left to sort out.. The average is 2-5 years, give or take a few.

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Sorry about that!! Yes, my password is: Forgot your password? anyway, thanks again for your help, everything seems clear now, and a couple of other benefits are that my C drive has doubled its free space, plus my pc seems to My current Dell Vista 400, XP Pro, is a system replacement and only about a year old.

chaslang, Aug 13, 2008 #7 dalglish1 Private E-2 Whoops! Ask Santonu Your Own Question Santonu, Computer Support Specialist Category: Computer Satisfied Customers: 3780 Experience: Diploma in Hardware 13934950 Type Your Computer Question Here... And for the second one, looking at the link i thought i never recognised it, but when i clicked on it, it was something my niece did about 2 years ago have a peek here While the program is scanning your computer, it will change your clock format, so do not be concerned when you see this happen.

The log from MGtools is C:\MGlogs.zip as stated in the instructions. That is a topic for the Hardware Forum. Now use your mouse to drag CFscript.txt on top of ComboFix.exe Follow the prompts. thanks again Attached Files: combolog2.txt File size: 13.3 KB Views: 1 MGlogs.zip File size: 55.8 KB Views: 0 dalglish1, Aug 12, 2008 #6 chaslang MajorGeeks Admin - Master Malware Expert

You could try posting in the Software Forum to see if anyone there can help. Social Sharing Find TechSpot on... The system returned: (22) Invalid argument The remote host or network may be down. That may cause it to stall.