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Dvd/cd-rom Drive Is Not Working

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If the issue is not resolved, proceed to the next troubleshooting step. How-To Geek Articles l l Subscribe l l FOLLOW US TWITTER GOOGLE+ FACEBOOK GET UPDATES BY EMAIL Enter your email below to get exclusive access to our best articles and This problem is driving me crazy. Or even Add legacy devices, if it is an old type drive. http://tubemuse.com/drive-not/dvd-drive-cd-drive-not-working.html

After deleting the CD-ROM, reboot the computer. If not Windows surely will not see it. If after cleaning the drive and CDs you still get errors, it is likely the disc drive is bad. I still can't get the DVDROM drive to be recognized by windows.

Cd Drive Not Working Windows 7

How does HP install software and gather data? In the Run dialog box, type control then press the Enter key. Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported. Here is a list of the actions I have taken so far:- 1.

  • Reports: · Posted 4 years ago Top germ-x Posts: 5310 This post has been reported.
  • Get the answer Best answer coastie65Sep 14, 2013, 12:58 AM Ok.
  • For more instructions on how to disconnect and reconnect the CD, DVD or Blu-Ray drive, refer to the Dell knowledgebase article Instructions to Download and View Manuals.
  • CD-ROM drive running in MS-DOS mode.
  • If the computer can boot from the disc, you are encountering a Windows driver related issue.

Microsoft Windows Windows 10, Windows 8.1 and Windows 8 Microsoft Windows Windows 7, Windows Vista and Windows XP Back to Top Update or reinstall the driver for the optical disk drive How to test a computer CD-ROM or DVD drive for failures. Once removed boot up (in safe mode if possible) then open device manager and uninstall if it shows any reference to the drive. Cd Drive Not Reading Disc To view Device Manager: Press the Windows key + R to open the Run dialog box.

An alternate driver may be providing this functionality. (Code 32) Windows cannot load the device driver for this hardware. To automatically fix common issues with CD or DVD drives, click the Run now link below, and then follow the on-screen instructions. Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... https://support.microsoft.com/en-us/kb/314060 Search all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides

To run a Diagnostic on your CD, DVD or Blu-ray drive, browse to the Optical Drive Diagnostic and follow the instructions Note: It is required that you click on the above Cd Rom Not Working Windows 10 The DVD drive is not starting and on checking device status in device manager I get the following error message "Windows cannot start this hardware device because its configuration information (in CD-ROM cables connected improperly If you have recently installed or moved your computer, verify that the CD-ROM cables are properly connected. Click OK to confirm that you want to remove the device.

Dvd Drive Not Working Windows 10

Any further ideas welcome. I have tried downloading and installing new driver from Dell website. Cd Drive Not Working Windows 7 Then see if it will read either CD or DVD. Cd Drive Not Working Windows 10 Windows 98 users If the above recommendations have been attempted, try booting from a Windows 98 diskette or other bootable diskette with CD-ROM drivers to see if the CD-ROM works from

Yes I tried the scan for hardware changes but this had no effect. http://tubemuse.com/drive-not/dvd-is-not-working-in-dvd-drive.html If not shut it down > remove the main battery and unplug the power. Back to Top

Artikel-ID: SLN148709 Senast ändrad: 04/28/2016 10:23 AM Betygsätt den här artikeln Korrekt Användbart Lätt att förstå Var den här artikeln till nytta? I have a problem with the DVDROM drive in a friends Dell Laptop. Cd Drive Not Working Windows 8

Windows should then detect the CD-ROM and reinstall it. Reports: · Posted 4 years ago Top Lighthouse Posts: 13598 This post has been reported. Try booting a CD or bootable diskette Windows 2000, XP, Vista, 7, and later users If the above recommendations do not work, boot from the Windows disc to see if the have a peek here New driver does not recognise the dvd drive. 4.

Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported. Cd Drive Not Showing If the CD-ROM does work from MS-DOS, this indicates that you have a corruption issue with Windows. This is a fairly recent laptop and the drive is a SATA drive.

In the select drive dropdown box it states drive not found.

Back to Top Run the Microsoft CD/DVD Fix it troubleshooter Microsoft Fix it is a diagnostic software developed by Microsoft which allows detecting potential troubles which may affect a computer running However, if the CD-ROM does not work, refer to the next and final possibility. I have tried updating the driver but the system states the present driver is the most up to date one. Dvd Drive Not Detected Just wondering would updating the BIOS have any effect on this issue?

If you get any prompts from User Account Control while running the Hardware and Devices troubleshooter, click Yes. In the Device Manager window, expand DVD/CD-ROM drives. If it reads neither, or just reads one or the other, then the laser is gone and you will need to replace the drive. Check This Out This page requires Javascript.

Reports: · Posted 4 years ago Top Lighthouse Posts: 13598 This post has been reported. I have tried restoring laptop back to factory default using built in recovery partion but this fails part way through. Reports: · Posted 4 years ago Top Lighthouse Posts: 13598 This post has been reported. Reports: · Posted 4 years ago Top germ-x Posts: 5310 This post has been reported.

On the top-right corner, in the Search box of Control Panel, type troubleshooter, and then click Troubleshooting. Try the above recommendations again. Modify your browser's settings to allow Javascript to execute. Search all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides IBM WebSphere Portal Home IBM Logo Sign Up Log In Contact HP - Anonymous Contact

Modify your browser's settings to allow Javascript to execute. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) The device is not working properly because Windows cannot load the drivers