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Dvd Cd Drives Not Working

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See the help section in the disc burning software that was used to burn the disc. How does HP install software and gather data? note: If the CD/DVD writing software that you use was purchased separately, uninstall the software, restart, then use its installation discs to install the software, then restart again. If the operating system does not recognize the CD/DVD drive, check the BIOS and see if it is recognized there. his comment is here

Confirm the deletion by clicking Yes. Click the Firmware link and look for any available CD/DVD firmware updates (for example: HLDS CH10L DVD-R/RW drive firmware update). Make sure the disc type is compatible with both the computer burning the disc and the computer playing the disc (CD-R, DVD+R, etc.). Step 6: Using the Hardware and Devices troubleshooter Windows10 and 8 includes a troubleshooter that checks hardware, such as CD or DVD drives, for problems.

Cd Drive Not Working Windows 7

Windows includes a troubleshooter that checks hardware, such as CD/DVD drives, for problems. When Windows opens, the drive is automatically configured, and the listing is restored in Device Manager. If after cleaning the drive and CDs you still get errors, it is likely the disc drive is bad. If problems occur after using these steps, browse to the file and double-click it to restore the registry.

You can change this preference below. Repeat these steps using music CDs and DVDs (if your computer has a DVD drive). when I went to Start>Computer and double click DVD RW Drive it showed, "please insert disc" as if there was not one in there already. Cd Drive Not Reading Disc CD/DVD only) - Duration: 3:50.

Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears. Dvd Drive Not Working Windows 10 To reset the drive, follow these steps: Press and hold the power button for 5 seconds to turn your computer completely off. See the HP support document Choosing Compatible Media for Your Optical Drive (in English). Close Learn more You're viewing YouTube in English (UK).

Press the Enter key and look at the list. Cd Rom Not Working Windows 10 Select the version of Windows the computer is using. HP Customer Support Z7_3054ICK0KGTE30AQO5O3KA30U7 hp-contact-secondary-navigation-portlet Actions ${title} Loading... Learn more You're viewing YouTube in English (United Kingdom).

  • Do one of the following actions depending on what is listed in the BIOS: If the drive name appears, the drive is recognized by the BIOS and should also be recognized
  • Windows includes a troubleshooter that checks hardware, such as CD/DVD drives, for problems.
  • If any messages open stating that Windows is installing new hardware, wait for Windows to finish before checking to see if the CD/DVD drive is available.
  • Uninstall CyberLink Power2Go from Programs and Features: In Windows, search for and open Programs and Features.
  • If the drive is not recognized, continue to replace the PxHelp20 registry value.
  • Please try again later.
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Dvd Drive Not Working Windows 10

Step 4: Resetting the computer power Under certain conditions the drive might lose communication with Windows even after restarting Windows, which can cause problems with CD or DVD detection. Try booting a CD or bootable diskette Windows 2000, XP, Vista, 7, and later users If the above recommendations do not work, boot from the Windows disc to see if the Cd Drive Not Working Windows 7 Then click the Software - Multimedia, and Software - Solutions links and look for any available recording software updates (for example: CyberLink Power2Go update). Cd Drive Not Working Windows 10 The CD/DVD drive does not appear If a window does not open when discs are inserted into the drive and the drive does not display in File Explorer, then the drive

The BIOS in your computer manages all communication between the hardware components and the operating system. http://tubemuse.com/drive-not/dvd-drives-not-working-xp.html Right-click CyberLink Power2Go, then click Uninstall. Note: If the disc drive is not opening when you press the eject button, check the power cable on the CD-ROM drive to make sure it is connected securely and properly. Loading... Cd Drive Not Working Windows 8

A copy of the registry has been saved for back-up purposes to the Documents folder. Use the arrow keys to navigate to the System Configuration screen. Turn on the computer and wait for Windows to start. weblink Wait until the computer fully shuts down, then disconnect the power cord from the computer.

Step 5: Testing for CD/DVD drive failure If you suspect that the drive may be bad after using the previous steps, test the drive to see if the hardware has failed. Cd Drive Not Showing DVD drives can sometimes be the most susceptible to heat problems. 1) The DVD Drive Has No Power The most common cause of this DVD problem is an issue with the If it does not work, use the Hardware and Devices troubleshooter.

Danny Do 431,552 views 4:51 How to open and run a CD on your computer manually - Duration: 3:37.

Press the Esc key again, press Enter, then press Enter again to Ignore Changes and Exit. After CyberLink Power2Go has been uninstalled, restart the computer. The Properties Window will say if the device is working properly. Dvd Drive Not Detected Close the Registry Editor and restart the computer.

Step 7: Testing for CD/DVD drive failure If you suspect that the drive may be bad after using the previous steps, test the drive to see if the hardware has failed. Be sure to restart your computer after you have deleted the files in the registry. If a CD/DVD drive name is listed in BIOS, the BIOS recognizes the device and the problem is most likely software-related. http://tubemuse.com/drive-not/dvd-cd-rom-drives-not-working.html Use the arrow keys to navigate to the System Configuration screen.

Modify your browser's settings to allow Javascript to execute. Double-click IDE ATA/ATAPI controllers in Device Manager to see if there are any problems and troubleshoot them according to the error codes. If Windows recognizes the drive, you are finished. note: If you have upgraded your computer to Windows 10 or to Windows8 and the drive was working before, but is no longer working correctly, you can save time by starting

If a drive name is shown with an alert icon (the drive icon is marked with an alert symbol ), double-click the drive name to find more information. To run the Hardware and Devices troubleshooter: Press the Windows key + R to open the Run dialog box. Figure : Power cable and data cable Power cable Data cable Reinsert the power and data cables into the back of the drive making sure the cables fit snugly into their HP Customer Support Z7_3054ICK0KGTE30AQO5O3KA30U7 hp-contact-secondary-navigation-portlet Actions ${title} Loading...

Do one of the following tasks depending on what is shown on the screen: If a list of filenames and folders is shown on the screen, the disc data is recognized This step is applicable for computers with internal drives only. Figure : Select program to reinstall Follow the on-screen instructions to reinstall CyberLink Power2Go. Step 5: Checking drive cable connections (desktop tower computers only) If you are using a desktop computer, perform the steps in this section to check the CD/DVD drive cabling.

Leave a Reply Cancel reply Your email address will not be published. CD-ROM cables connected improperly If you have recently installed or moved your computer, verify that the CD-ROM cables are properly connected. Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... videomarketing5000 153,558 views 3:37 WHAT TO DO IF Your CD or DVD drive is not recognized by Windows 10, 8, 7 WORKS 100% - Duration: 2:11.

Good Luck Report SayianBlood- Jun 25, 2015 05:19AM Thank you. Additional information on Device Manager can be found on our Device Manager page. Use the following steps to reinstall the drive in Device Manager and to find if Windows is able to recognize the drive. Z7_3054ICK0KGTE30AQO5O3KA3016 hp-feedback-input-portlet Actions ${title} Loading...

Verify computer running in 32-bit mode Windows 95 and Windows 98 users only Verify that your computer is running in 32-bit mode by clicking Start, Settings, Control Panel, double-click System, and Scan for hardware changes again to attempt to detect the drive. Type devmgmt.msc in the Run dialog box, then press Enter key.